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​Privacy Policy

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1. Introduction RODINA SYDNEY (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rodinasydney.org.au (the “Site”), which is built on and hosted by the Wix.com platform.

We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in the European Union or United Kingdom, we also endeavour to meet requirements under the GDPR.

By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We may collect two types of information: Personal Information and Non-Personal Information.

a) Personal Information

Personal Information is information that identifies you or your child. We collect this information directly from you when you:

  • Become a member and pay membership fees

  • Enrol a child in our Bulgarian language school

  • Register for events such as social gatherings, workshops, or fundraisers

  • Make a donation

  • Contact us, subscribe to newsletters, or otherwise communicate with us

The types of Personal Information we may collect include:

  • Parent/Guardian details: full name, email address, phone number, residential address

  • Child details: full name, date of birth, school year, and any relevant medical or learning information voluntarily provided

  • Event-specific details: dietary requirements, emergency contact details

  • Payment information: billing details for memberships, school fees, events, and donations (all online payments are processed securely through Wix Payments; we do not store credit card or bank details)

b) Non-Personal Information

This is information that does not directly identify you, such as:

  • IP address, browser type, operating system

  • Pages visited and time spent on the Site

  • Analytics data used to improve user experience​

3. How We Use Your Information

We use your information to:

  • Provide and manage memberships, enrolments, donations and event registrations

  • Process secure payments via Wix Payments

  • Communicate important updates, confirmations, and receipts

  • Manage and safely conduct events

  • Maintain accurate organisational records

  • Improve our Site and services through analytics

  • Comply with legal or regulatory requirements

​4. How We Store and Protect Your Information

Your data is stored through Wix.com’s secure servers, databases, and applications. We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute protection.

5. Disclosure of Your Information

We do not sell, trade, or rent Personal Information. We may disclose information:

  • To service providers who support our operations (see Section 6)

  • To comply with legal obligations

  • Where necessary to protect the safety or rights of our members, students, or organisation

6. Third-Party Service Providers and Their Policies

Our Site uses a number of third-party services to function effectively. When you use our Site, these third parties may collect or process your information as described below. We encourage you to review their privacy policies to understand how they handle your data.

a) Website Platform & Hosting:

  • Provider: Wix.com Ltd. (https://www.wix.com)

  • Purpose: Provides the platform on which our website is built and hosted. All data collected through our Site is stored on servers controlled by Wix.

  • Applicable Policy: Wix Privacy Policy (https://www.wix.com/about/privacy)

b) Online Payments:

c) Analytics:

  • Provider: Google Analytics

  • Purpose: Helps us analyze how visitors use our Site to improve user experience.

  • Applicable Policy: Google Privacy & Terms (https://policies.google.com/privacy)

d) Event Partners:

  • Providers: Various (e.g., caterers, venue operators)

  • Purpose: For specific events, limited information (e.g., name, dietary requirements) may be shared with a third-party vendor solely for the purpose of delivering that service.

  • Applicable Policy: Provided on a per-event basis as relevant.

Please note that this list is non-exhaustive and other third-party apps from the Wix App Market may be used. Their privacy policies are available on their respective websites.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, including those required for Wix Payments and Google Analytics to function. You can choose to disable cookies through your browser settings, though this may affect site functionality.

8. Your Rights (Access and Correction)
Under the Australian Privacy Principles, you have the right to request access to and correction of the Personal Information we hold about you. To do so, please contact us using the details below.

9. Children's Privacy

We are committed to protecting the privacy of children. We collect information about children only from a parent or guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Complaints

If you believe we have breached the APPs, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

RODINA SYDNEY

admin@rodinasydney.org.au

Sydney, NSW, Australia​

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